At UK Steel Exports Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.
1. Who We Are
UK Steel Exports Ltd
North Blackvein Industrial Estate
Wattsville, Crosskeys
NP11 7PX, Newport, Wales, UK
Email: sales@uksteelexports.co.uk
Phone: +44 1495 270033
We are registered in the United Kingdom and operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
- Name, email address, phone number, and company name (when contacting us via email or web forms)
- Postal address and other contact details (for quotation, shipping, or invoicing purposes)
- Enquiry details or communication records
- Technical information (such as IP address, browser type, and usage data when visiting our website)
3. How We Use Your Information
We use your data to:
- Respond to your enquiries or requests
- Process and deliver orders or quotations
- Improve our services and customer support
- Send you updates or product information (only with your consent)
- Comply with legal and regulatory obligations
4. Lawful Basis for Processing
We process your data under the following lawful bases:
- Contractual necessity: To fulfil orders or respond to enquiries.
- Legitimate interest: To improve our services and maintain communications.
- Legal obligation: Where required by UK law.
- Consent: For marketing communications (you may withdraw your consent at any time).
5. Data Sharing and Third Parties
We do not sell or rent your personal data. We may share your data with:
- Couriers or shipping partners (to fulfil orders)
- IT service providers (for website and email hosting)
- Legal or regulatory bodies (only when required)
All third-party partners are required to handle your data securely and in accordance with UK data protection laws.
6. Data Security
We implement appropriate technical and organisational measures to secure your personal data and prevent unauthorised access, loss, or misuse.
7. Data Retention
We retain your data only for as long as necessary:
- To fulfil the purpose it was collected for
- To comply with legal or contractual obligations
- For up to 6 years for accounting and record-keeping purposes
8. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure (right to be forgotten)
- Object to or restrict processing
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at: sales@uksteelexports.co.uk
9. Cookies
We may use basic cookies to enhance your experience on our website. You can adjust your browser settings to disable cookies if preferred. For more details, see our [Cookie Policy].
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.